Frequently Asked Questions (FAQ)

Grateful & Sassy Boutique 💕

Welcome to our FAQ page! We're so happy you're here. Below are answers to some of our most frequently asked questions to help make your shopping experience easy, enjoyable, and stress-free.

🛍️ Shopping & Ordering

How can I shop Grateful & Sassy Boutique?

You can shop with us online, visit our storefront in historic Downtown Rosenberg, Texas, or join our Facebook Live shopping events for new arrivals, exclusive deals, and a little fun!

Where is your boutique located?

We are located at:

Grateful & Sassy Boutique
2111 Avenue G, Suite 110
Rosenberg, TX 77471

We'd love for you to stop by, browse our collections, and say hello!

Do you restock sold-out items?

Some of our favorite styles may be restocked depending on vendor availability. However, many of our boutique pieces are available in limited quantities, so we recommend grabbing your favorites before they're gone!

👗 Sizing & Fit

What sizes do you carry?

We believe fashion should be for every woman! Our collections typically range from Small to 2XL, with additional sizes available in select styles.

We're always working toward expanding our size-inclusive selection so more women can find styles they love.

How do I know which size to order?

Fit can vary depending on the brand and style. We do our best to provide helpful sizing information in our product descriptions.

If you're unsure about sizing, feel free to contact us. We're happy to help you find your perfect fit!

📦 Shipping & Local Pickup

Do you offer shipping?

Yes! We offer shipping so you can enjoy Grateful & Sassy styles wherever you live in the United States.

Shipping costs and available delivery options will be displayed during checkout.

Do you offer local pickup?

Absolutely! We offer local pickup at our Downtown Rosenberg storefront.

Simply select the local pickup option at checkout when available. We'll let you know when your order is ready.

How long does shipping take?

We work hard to prepare and ship orders as quickly as possible. Delivery times may vary based on your location, shipping carrier, and seasonal demand.

Once your order ships, tracking information will be provided when available.

🔄 Returns & Exchanges

What is your return policy?

We want you to love your Grateful & Sassy purchases!

Eligible items may be returned within 14 days of purchase for an exchange or store credit.

We do not offer refunds to the original payment method.

Items must be unworn, unwashed, and in their original condition with tags attached.

Certain merchandise, including final-sale items, may not be eligible for return.

Please review our full Return Policy for additional details.

Can I exchange an item for another size?

Yes! Exchanges are welcome within our 14-day return window, subject to item availability and return eligibility.

If your preferred size is unavailable, eligible returns may receive store credit.

💳 Payments & Layaway

What payment methods do you accept?

We accept major credit and debit cards and other payment options displayed at checkout.

Available payment methods may vary between online and in-store purchases.

Do you offer Afterpay?

Afterpay may be available on eligible purchases when offered at checkout. Availability and approval are subject to Afterpay's terms.

Do you offer layaway?

Yes! We offer layaway on eligible purchases.

• A 50% deposit is required.

• Our standard layaway period is 30 days.

• Extended layaway may be available for up to 60 days when arranged in advance.

• If a layaway is not paid in full within the agreed 60-day maximum period, the deposit is forfeited and merchandise is returned to inventory.

Please contact us for complete layaway details before placing your order.

📱 Live Shopping & Special Events

Do you offer Facebook Live shopping?

Yes, and we'd love for you to join us!

We typically go LIVE on Thursdays at 7:30 PM Central Time, featuring new arrivals, styling inspiration, special deals, and plenty of fun!

Follow us on Facebook for announcements and schedule updates.

How do I claim an item during a Live sale?

Simply comment on the item you'd like to purchase and follow the instructions shared during the Live.

A valid email address is required to receive your invoice.

Invoices must be paid according to the instructions provided during the sale. Unpaid claims may be released to the next customer.

Do you participate in local events and markets?

Absolutely! We love connecting with our community through local markets, festivals, and shopping events throughout the Fort Bend County area.

Follow our social media pages to see where we'll be next!

💕 Contact & Customer Support

How can I contact Grateful & Sassy Boutique?

We're always happy to help!

You can reach out through our social media pages or visit us in person at our Rosenberg storefront.

Whether you have a sizing question, need help with an order, or just want a little styling advice, we're here for you!

Why shop with Grateful & Sassy Boutique?

Because you're more than just a customer to us—you're part of our boutique family!

We're a woman-owned, family-operated small business built on faith, gratitude, confidence, and a passion for helping women look and feel their best.

Every purchase supports our dream, our family, and our commitment to serving our community.

Thank you for shopping small and supporting Grateful & Sassy Boutique!

Stay Grateful. Dress Confidently. Live Sassy! 💕